Track seller accounts on online marketplaces like eBay, Etsy and Amazon
Benefits of using seller accounts in investigations
In most investigations, time is of the essence. An investigator needs to uncover the facts as quickly and efficiently as possible to resolve the issue at hand. One way to do this is by using seller accounts. Seller accounts offer a wealth of information that can be immensely helpful in an investigation. Here are three benefits of using seller accounts in an investigation.
Quick and easy access to a wealth of information :
When a seller creates a seller account, they are required to provide their name, address, phone number, email address, and credit card information. This information can be extremely helpful in an investigation. For example, if an investigator is trying to find someone who is uncooperative or has disappeared, having their contact information can be a huge help. Likewise, if they need to serve someone with legal papers, having their address on hand can be a lifesaver.
Track down leads :
Another benefit of seller accounts is that they offer a great way to track down leads. Let’s say an investigator is investigating someone for fraud. One of the first places they will want to look is their credit card statements. With access to their credit card statements, the investigator can track down any suspicious charges and help build a case against the person they are investigating.
Purchase items from the suspect :
Finally, seller accounts can be used to purchase items from the person you are investigating. This can be helpful for two reasons. First, it will allow you to get your hands on whatever it is they are selling so that you can examine it for any evidence that may be helpful in your investigation. Second, it will give you a way to track down the person if they should happen to disappear. If you make a purchase from them and they give you their contact information, you will have a way to find them even if they change their phone number or email address.
Different ways investigators use seller accounts in their investigations
Investigators often need to find out whether a particular seller is reliable or not. One way to do this is by looking at the seller’s account. This can be done by checking the account’s feedback score, transaction history, and account verification status. All of this information can give investigators a good idea of whether the seller is trustworthy or not.
How feedback scores work
The feedback score is a measure of how well the seller has performed in previous transactions. It is based on feedback left by buyers after each transaction. The scoring system goes from 1 to 5, with 5 being the highest possible score. A high feedback score indicates that the seller is reliable and has had good experiences with previous buyers. A low feedback score, on the other hand, could mean that the seller is new or has had bad experiences with buyers in the past. Either way, it is important to look at the feedback score when considering investigating a particular seller.
The transaction history shows all of the transactions that the seller has been involved in over some time. This information can be useful in two ways. First, it can help investigators verify that the seller exists and has performed transactions in the past. Second, it can help investigators assess the riskiness of doing business with the seller by looking at how many transactions have been completed successfully and how many have resulted in disputes or refunds. Overall, the transaction history is a valuable tool for investigators trying to determine whether or not a seller is trustworthy.
Account verification status
The account verification status shows whether the seller has been verified by eBay. This verification process includes providing personal information such as a driver’s license or passport number. eBay verifies this information to make sure that the person behind the account is whom they say they are. An unverified account does not necessarily mean that the seller is untrustworthy, but it does mean that there is less information available about them and can bring them under suspicion.
The different types of data created by seller accounts
Investigators can use a variety of seller data when conducting an investigation. Some of this data is generated by the seller through their account activity. By understanding what types of data are available, investigators can target their requests for information to obtain the most relevant and helpful information for their case.
Transaction data :
This type of data includes information about the buyer, seller, payment method, shipping address, and the item purchased. This data can be useful in investigations where there is potential fraud or criminal activity. For example, if a buyer claims they never received an item they purchased, transaction data can be used to verify where the item was shipped and whether or not it was delivered.
Account data :
Account data includes information such as the account holder’s name, contact information, date of birth, and billing address. This data can be used to identify the account holder and investigate potential fraud or criminal activity associated with the account.
Listing data :
Listing data includes information such as the title, description, price, and category of the item being sold. This data can be used to identify patterns in listing behavior that may be indicative of fraud or criminal activity. For example, if all of the items being sold by a particular seller are in the same category and have nearly identical titles and descriptions, this could be indicative of fraudulent activity, such as counterfeit goods being sold under pretenses.
Communication data :
Communication data includes messages exchanged between the buyer and seller through the platform’s messaging system. This data can be used to investigate potential fraud or criminal activity associated with an account or transaction. For example, if a buyer claims they never received an item they purchased, but the communication data shows that the seller sent them a message stating that the item had been delivered, this could be evidence that the buyer is attempting to commit fraud by falsely claiming they never received the item.
Review data :
Review data includes ratings and comments left by buyers after a transaction has been completed. This data can be used to investigate allegations of fraud or other wrongdoing associated with an account or transaction. For example, if a buyer leaves a negative review for a seller stating that they never received an item they purchased, this could be evidence that the seller is attempting to commit fraud by falsely claiming that items were delivered when they were not.
Social media data :
Social media data includes any publicly available information about an account holder that is posted on social media websites such as Facebook or Twitter. This data can be used to investigate potential fraud or criminal activity associated with an account or transaction. For example, if a buyer posts on social media that they never received an item they purchased from a particular seller but then communication data shows that the seller sent them a message stating that the item had been delivered, this could indicate that the buyer is attempting to commit fraud by falsely claiming they never received the item when they did receive it.
How can Hubstream help investigators with seller accounts?
The data generated by one seller account itself is usually huge. Imagine having more than three seller accounts to track, and the amount of generated data rises exponentially. It becomes difficult to manage, analyze and track the seller data in such a scenario when the number of sellers is large. For investigative teams, connecting specific sellers to people or companies and requesting takedown for their specific listings becomes cumbersome.
Hubstream ONE offers a powerful seller accounts template that allows investigators to track seller accounts on online marketplaces like eBay, Etsy, and Amazon.