Child Protection Investigation Hub

Great for small, medium and large teams

Manage referrals and investigations for Child Protection/Child Exploitation investigations

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By Hubstream

Child Protection Investigation Hub

A child protective investigation is an assessment to determine whether a child has been sexually abused and exposed to child sexual abuse material (CSAM) or child grooming. During a child protective investigation, caseworkers will gather information from the family and the child’s school and talk to or track the suspect. The purpose of the investigation is to ensure that the child is safe and to provide services to the child and their family if needed.

What can trigger a child protection investigation?

A child protective investigation is an assessment to determine whether a child has been sexually abused and exposed to child sexual abuse material (CSAM) or child grooming. During a child protective investigation, caseworkers will gather information from the family and the child’s school and talk to or track the suspect. The purpose of the investigation is to ensure that the child is safe and to provide services to the child and their family if needed.

Child grooming

Child grooming is a form of child abuse in which an adult or older adolescent uses emotional manipulation and deceptive tactics to establish an inappropriate relationship with a child or young person, to gain their trust, and ultimately to exploit them sexually, emotionally, or financially. It usually involves gradual steps over time, such as gaining trust by building relationships, sending gifts or special attention, and offering access to alcohol, drugs, or money. Child grooming can happen both online and in real life.

In many cases, the groomer will be already well-known to the child, such as a family member, teacher, coach, clergy member, or neighbor. This makes it more difficult for the victim to report the abuser because of feelings of loyalty and friendship that have been built up over time. The effects of child grooming can be devastating for victims - leaving them feeling confused about their relationship with the abuser and their own identity. They may feel guilt for not coming forward sooner, fear retribution from the perpetrator or family members if they disclose what happened, experience depression and anxiety symptoms associated with post-traumatic stress disorder (PTSD), suffer from self-esteem issues, or turn to substance abuse as a coping mechanism.

Recognizing child grooming

Warning signs of child grooming may include:
Giving special gifts or attention to a child.
Asking the child to keep secrets.
Using nicknames or pet names when addressing a minor.
Trying to isolate the child from family or friends and talking inappropriately about sex or relationships.
Engaging in inappropriate activities such as cyberbullying.

Child sexual abuse material or CSAM

CSAM is any kind of content that depicts sexual abuse or exploitation of children. This can include photos, videos, and even cartoons. It is important to note that CSAM is not just limited to images of children being sexually abused—it can also include images of children in sexually suggestive poses or nude images of children where there is no sexual activity taking place. In short, if the image or video is created for sexual gratification, it is CSAM.

Recognizing CSAM

There are a few things one can look for when trying to identify CSAM:
Nude or partially naked images of children where there is no clear purpose for the image other than sexual gratification.
Images or videos that focus on genitalia or buttocks.
Images of children in sexually suggestive poses or engaged in sexual activity with adults or other children.
Videos or images that have been edited to make them more graphic or explicit.
The text accompanies an image or video that is sexually explicit.

Types of child protection investigations

According to the Australian Institute of Family Studies, a child protection investigation is conducted when “there are concerns that a child has been, or is being, physically or sexually abused, or neglected.” In other words, an investigation is launched when abuse or neglect is suspected.

There are three types of child protection investigations.

Screening investigations:

The first type of investigation is called a screening investigation. This type of investigation is launched when there is what is known as a “valid report” – in other words, when there is enough evidence to warrant an investigation. Typically, this initial evidence will come in the form of a report from mandatory reporters such as teachers, doctors, or social workers. Once this report is filed, the state’s child protective services will launch an initial screening investigation. During a screening investigation, caseworkers will work to determine whether or not there is enough evidence to support the claims made in the original report. If there is not enough evidence, the case will be closed. However, if there is enough evidence to warrant further action, the case will be moved on to the next stage: an assessment investigation.

Assessment investigations:

An assessment investigation is launched when there is enough evidence to support the claims made in the original report. During this phase of the investigation, caseworkers will work to gather more information about the family and the situation at hand. This may include interviews with family members, witnesses, and others involved in the child’s life, home visits, and reviews of medical records and other documentation. Based on their findings, caseworkers will make one of three determinations: that the allegations are “substantiated” and that intervention is necessary; that the allegations are “not substantiated” but that there are still concerns about the child’s wellbeing; or that the allegations are “unfounded” and that no further action needs to be taken.

Investigation after an allegation Is substantiated:

If an allegation is substantiated during an assessment investigation – in other words, if it is determined that abuse or neglect has occurred – then caseworkers will launch a full-scale investigation into what happened and who was responsible. This type of investigation can be complex and time-consuming, but it is necessary to ensure that children are safe and protected from harm.

The process of a child protection investigation

When a person receives a report that child sexual abuse material has been found online, they need to take immediate action. The first step is to assess the report to determine whether it meets the criteria for an investigation. If it does, the person will need to notify law enforcement and begin collecting evidence. Once that person has collected enough evidence, they will present their findings to law enforcement, who will decide whether or not to pursue criminal charges.

The possible outcomes of a child protection investigation

The child is found to be safe, and the investigation is closed.
The child is found to be unsafe, and the investigation is closed with services provided to the family.
The child is found to be unsafe, and the investigation is opened for further assessment.

Major problems in child protection investigations

There are two main kinds of problems that investigators face with child protection investigations.

Obstacles in identifying victims and perpetrators:

Identifying victims and perpetrators is one of the biggest obstacles in child protection investigations. This is often difficult because there are usually no physical injuries, and victims may be reluctant to come forward due to feelings of shame, guilt, or fear. In addition, perpetrators may use threats or bribes to silence victims. In cases of child sexual abuse material, investigators must also contend with the fact that many images are not tagged with metadata that would identify the victim. Furthermore, even when victims are identified, they may live in different countries, which makes it difficult to gather evidence or interview them.

Gathering evidence:

Another challenge associated with child protection investigations is gathering evidence. This can be difficult because there is often no physical evidence, and what little evidence there is can be hard to obtain. For example, in cases of online grooming, chat logs may be deleted by the perpetrator before they can be discovered.

How can Hubstream help investigators with child protection?

Hubstream offers a powerful Child Protection Investigation Hub template that helps child protection agencies and investigators around the world save children from abuse. It is perfect for teams who are working to protect their customers or citizens from sharing child sexual abuse material (CSAM) and grooming or other text-based activity.

What does the template child protection investigation hub contain?

Core workflows for child protection investigations.
Connectors for common services used in child protection investigations.
Dashboards for individual users and a team-wide dashboard for workload management.
Entity types for tracking common entities, including online profile, IP address, and address.
Task management for tracking work with deadlines and reminders.

What goals can investigators achieve with this template?

Receive and triage reports from the public, industry partners, or other teams.
Reduce the harm to investigators from media review.
Refer investigations to the appropriate team or external partner for action.
Connect the dots across investigations based on shared media, profiles, or any other entities.
Consolidate reporting and analytics in a single view.

What are the benefits of using this template?

Ensure quick and accurate referral of investigations to the appropriate team or external partner for action, with the ability to receive and triage reports from all stakeholders.
Quickly detect any connections or similarities between cases that may have been previously overlooked.
Improve efficiency by allowing investigators to identify patterns more effectively.
Timely completion of the investigations with better overall results.

The Hubstream ONE’s child protection investigation hub template is an invaluable tool for investigators aiming to reduce harm to children. It enables investigators to quickly triage reports from the public, industry partners, or other teams, refer investigations as appropriate, and create a single view of all related findings. The template also makes it easier to keep up with new developments in investigations by allowing users to set up automated alerts for any media, profiles, or entities related to their active cases. With its comprehensive features, effective response time, and streamlined organization capabilities, this template is an essential resource for law enforcement teams tackling child exploitation cases.